Get in Touch
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact Information
Have questions about our products, shipping, or need design advice? Our team is here to help.
customercare@barronhaggai.com
Response Time
Within 24-48 hours
Location
Global shipping from our distribution centers
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Frequently Asked Questions
Quick answers to common questions
How long does shipping take?
Standard shipping takes 5-10 business days. Express shipping is available for 2-5 business day delivery.
What is your return policy?
We offer a 30-day return policy on all unused items in original packaging. See our Returns page for details.
How do I care for my rug?
Vacuum regularly on low suction, spot clean with mild detergent, and rotate periodically for even wear.
Do you offer custom sizes?
Currently we offer standard sizes only. We're working on custom options for the future.